“Deposit of 1,850 euro not refunded four weeks after return. No itemised statement received despite three written requests; the return protocol recorded no damage.”
Angelina Yacht Charter: consumer reports and reviews
ListedDated submissions from charterers who booked with Angelina Yacht Charter, in reverse chronological order. Excerpts are shortened and anonymised, and describe what consumers reported rather than established fact.
14 reports on file
Consumer reports
Reported: Base: SplitAmount in dispute: 1,850 EURSecurity deposit withheld Reported: Base: SplitAmount in dispute: 740 EURDisputed damage charges “Charged for a hull scratch on the starboard side that is visible in our own photographs taken on the day of handover, with the base representative present.”
Reported: Base: SplitAmount in dispute: 300 EURContract and terms “A handling fee for damage assessment was deducted from the deposit. The clause was never shown to us and does not appear in the contract we signed.”
Reported: Base: SplitAmount in dispute: 2,400 EURSecurity deposit withheld “The deduction was announced verbally at the base and nothing followed in writing. Every email received the same reply: the matter is with the technical department.”
Reported: Base: SplitAmount in dispute: 560 EURDisputed damage charges “Worn sails and two damaged fenders were charged to us at the end of the week. Neither item was recorded as new damage in the return protocol.”
Anonymised report excerpts
Excerpts are shortened and anonymised. They reproduce what consumers reported and are not statements of established fact.