Multiple independent consumer reports on file.
Reports about Jadranka-yachting in Zadar concern the technical condition of the fleet, defects that were reported during the charter but not remedied, and charges added at the base which had not been disclosed at the time of booking.
Charterers report engine failures, non-functioning bilge pumps, defective navigation lights and incomplete or expired safety equipment. In several reports the vessel was handed over in this condition and the defects were confirmed at the base without being repaired.
Deductions were made for components which, according to the reports, had failed through wear rather than through use by the charterer, including a gearbox and running rigging.
Reports describe compulsory payments raised at check-in — final cleaning, outboard engine, transit log surcharges — which were not shown in the booking confirmation.
Excerpts are shortened and anonymised. They reproduce what consumers reported and are not statements of established fact.
“The engine cut out twice on the first day. The base told us to continue and that a technician would come; nobody came for the whole week.”
“Two lifejackets were past their service date and the liferaft certificate had expired the previous year.”
“At check-in we were asked for a further 320 euro in cash for items that were supposed to be included.”
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